Privacy PolicyPrivacy Policy
Last Updated: October 29, 2026
Christy Graessle Coaching LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through our website and coaching services.
We believe trust, transparency, and confidentiality are essential to a meaningful coaching relationship. This Privacy Policy explains how we collect, use, store, and protect your personal information.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name, email address, and phone number
Information submitted through website contact forms
Information provided through appointment scheduling and intake forms
Information related to coaching inquiries, goals, and services
Communications between you and Christy Graessle Coaching LLC
Coaching session notes and, where separately authorized, AI-generated meeting summaries, transcripts, and recordings
If you purchase coaching services, payments are processed through third-party payment providers. We do not store your complete payment card information.
We may also collect limited technical information through website cookies and analytics tools, such as browser type, device information, and website activity.
How We Use Your Information
We may use the information collected to:
Respond to inquiries and communicate with prospective or existing clients
Schedule and deliver coaching services
Maintain relevant coaching records and documentation
Process payments and manage administrative responsibilities
Provide appointment reminders and service-related communications
Improve website functionality and user experience
Support professional coaching development and credentialing activities, subject to applicable confidentiality and consent requirements
Comply with legal and professional obligations
We do not sell your personal information.
Artificial Intelligence and Coaching Session Documentation
Christy Graessle Coaching LLC uses Zoom's AI-assisted features to support coaching session documentation, including meeting summaries and note-taking.
These tools are used to support administrative efficiency, session reflection, and continuity of coaching services. AI-generated documentation does not replace the professional judgment, presence, or personal relationship between Coach and Client.
Clients will be informed of the use of AI-assisted documentation and asked for their consent before AI tools are used to process their coaching conversations.
Clients may decline AI-assisted session documentation without affecting their ability to receive coaching services.
When AI-assisted documentation is authorized:
Session information may be processed through Zoom's technology and related service infrastructure.
Access to coaching documentation is limited to authorized individuals and service providers as necessary to deliver and administer coaching services.
Reasonable measures are taken to protect the confidentiality of client information.
AI-generated summaries and notes may contain inaccuracies and are reviewed as appropriate before being relied upon.
Clients may request information about their coaching documentation and how it is maintained.
Zoom's AI-generated meeting summaries, transcripts, and recordings are configured for automatic deletion after 30 days. This applies to the Zoom features used by Christy Graessle Coaching LLC and is subject to Zoom's technical functionality and applicable retention requirements.
Clients may withdraw their consent for future AI-assisted session documentation by notifying the Coach.
Coaching conversations and records will not be intentionally submitted to unrelated public-facing AI tools without appropriate client authorization.
Third-Party Services
We use third-party service providers to support website operations, scheduling, communication, payment processing, and coaching services.
These include:
Squarespace: Website hosting, contact forms, and website analytics
Calendly: Appointment scheduling and related communications
Zoom: Video conferencing, AI-assisted meeting documentation, and related functionality
Stripe: Payment processing
SignNow: Execution and management of coaching agreements and consent documents
These providers may process personal information according to their respective privacy policies and contractual arrangements.
We encourage you to review their privacy practices for additional information.
Confidentiality and Coaching Records
Information shared during coaching sessions is treated as confidential, subject to applicable law, professional ethical obligations, and the terms of the Coaching Agreement.
Certain information may need to be disclosed when required by law or when necessary to address serious safety concerns.
Information required for professional credentialing or verification will be handled according to applicable credentialing requirements and client consent.
Coaching is not a legally privileged relationship in the same manner as certain healthcare or legal professional relationships.
Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to understand website activity, improve performance, and enhance the visitor experience.
Depending on the services enabled, these technologies may collect information about website visits, navigation, and interactions.
You may manage certain cookie preferences through your browser settings or available website privacy controls.
If additional advertising or retargeting technologies are introduced in the future, this Privacy Policy will be updated as appropriate to explain those practices.
Data Retention
Christy Graessle Coaching LLC retains personal information only for as long as reasonably necessary to provide coaching services, maintain appropriate business records, and fulfill applicable legal or professional obligations.
Zoom AI-generated meeting summaries, transcripts, and recordings are configured for automatic deletion after 30 days.
Other information, including client contact details, signed coaching agreements, payment records, and separately maintained coaching notes, may be retained for different periods depending on business and legal requirements.
Automatic deletion from Zoom does not necessarily remove information previously downloaded, exported, or stored in other systems. Certain information may also remain in backups or be retained by service providers according to their applicable policies and legal obligations.
When information is no longer required, reasonable steps are taken to delete or securely dispose of it.
Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorized access, disclosure, alteration, or misuse.
However, no method of internet transmission, electronic storage, or third-party technology can be guaranteed to be completely secure.
Your Privacy Choices and Rights
You may contact us to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of personal information, subject to applicable exceptions
Ask questions about how your information is collected, used, or stored
Ask questions about AI-assisted coaching documentation
Decline or withdraw consent for future optional AI-assisted session documentation
We will review and respond to privacy requests in accordance with applicable laws and relevant recordkeeping obligations.
Withdrawal of consent does not necessarily require deletion of information previously processed with authorization.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.
Any updates will be posted on this page with a revised "Last Updated" date.
Contact Information
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Christy Graessle Coaching LLC
Wichita, Kansas
Email: christygraessle.coaching@gmail.com
Website: www.christygraesslecoaching.com